Back to Shop

Privacy Policy

1. Information Collection

We collect information you provide directly to us, such as when you create or modify your account, request support, make purchases, or otherwise communicate with us. This information may include your name, email address, phone number, payment method, and shipping address.

2. Use of Information

We use the information we collect primarily to provide, maintain, and improve our services and products. This includes processing transactions, sending order confirmations, and providing customer support.

3. Sharing of Information

We do not sell your personal information. We may share your information with third-party service providers (such as payment processors like Stripe and shipping carriers) strictly for the purpose of fulfilling your orders and operating our business.

4. Mobile Application & Device Data

When using the TrailerCheck Pro mobile application, we may request access to certain device features to provide core functionality:

  • Bluetooth: Used exclusively to discover, connect to, and communicate with your TrailerCheck Pro hardware device.
  • Location: On certain older Android devices, Location permissions are technically required to scan for Bluetooth devices. We do not use this permission to track or derive your physical location.

5. Data Retention & Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. You have the right to request the deletion of your personal data at any time. To request account deletion or the removal of your data, please contact us using the details below.

6. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Payment transactions are processed securely through certified payment gateways.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@trailercheckpro.com.